서울시 강남구 테헤란로 518 틱톡
[Inspire Creativity and Bring Joy]
틱톡은 쇼트 모바일 비디오의 궁극적인 목적지가 되는 것을 지향하며, 우리의 미션은 창의력을 고취시키고 즐거움을 주는 것입니다. 우리는 LA, 뉴욕, 런던, 파리, 베를린, 두바이, 뭄바이, 싱가포르, 자카르타, 서울 그리고 도쿄에 글로벌 오피스를 두고 있습니다.
틱톡은 쇼트 모바일 비디오의 궁극적인 목적지가 되는 것을 지향하며, 우리의 미션은 창의력을 고취시키고 즐거움을 주는 것입니다. 우리는 LA, 뉴욕, 런던, 파리, 베를린, 두바이, 뭄바이, 싱가포르, 자카르타, 서울 그리고 도쿄에 글로벌 오피스를 두고 있습니다.
지원분야
모집부문
Search Recommendation Quality Assurance (Shift) - Korea
Search Recommendation Quality Assurance (Shift) - Korea
업무내용
What will I be doing?
- Focus on content quality and safety based on business requirements in accordance with moderation standard documents
- Ensure key targets such as productivity, accuracy, efficiency, quality and latency are met in the moderation of search recommendation features
- Find potential risks in daily work and proactively suggest problem solutions
- Support policy training, policy localization and provide guideline clarifications to ensure better understanding for in-house team members and BPO stakeholders
- Conduct quality inspection and calibration meetings in the appeal process to ensure the delivery quality and performance improvement in order to achieve the project targets
- Work closely with POC and relevant stakeholders to provide feedback on data quality/SOP/policy/guideline and ensure overall project success
- Perform other ad-hoc duties in relation to search recommendation features as assigned
What will I be doing?
- Focus on content quality and safety based on business requirements in accordance with moderation standard documents
- Ensure key targets such as productivity, accuracy, efficiency, quality and latency are met in the moderation of search recommendation features
- Find potential risks in daily work and proactively suggest problem solutions
- Support policy training, policy localization and provide guideline clarifications to ensure better understanding for in-house team members and BPO stakeholders
- Conduct quality inspection and calibration meetings in the appeal process to ensure the delivery quality and performance improvement in order to achieve the project targets
- Work closely with POC and relevant stakeholders to provide feedback on data quality/SOP/policy/guideline and ensure overall project success
- Perform other ad-hoc duties in relation to search recommendation features as assigned
고용형태
주니어경력
주니어경력
모집인원
0명
0명
지원 자격
학력
대졸
대졸
직무관련
Mandatory Qualifications
- Bachelor's degree or above
- About 2 years work experience, preferably in QA/data analysis/project management
- Sound judgement in handling ambiguous cases and ability to provide timely feedback
- Proficient Korean as a working language, proficient English skills at all levels (reading, writing, listening, speaking) for daily communication
- Excellent communication and interpersonal skills, experience in cross-team collaboration
- Knowledge about search engines, familiarity with social media platforms
- Ability to learn quickly, adapt to a fast-paced environment and respond to day-to-day challenges
- Willingness to work with sensitive issues that might include (but are not limited to) a variety of harmful contents, such as bullying, hate speech, sexual assault, torture, self-harm, murder, etc.
- Able to work on Shift working hours and working days(weekends and public holidays included)
Preferred Qualifications
- Previous experience in search operations area
- Knowledge of search trending related businesses
- Team management experience
- Overseas work/training experience or in a multi-cultural/-lingual environment
- QA and quality improvement experience, familiarity with RCA and data analysis, excellent attention to detail, precision and accuracy
Mandatory Qualifications
- Bachelor's degree or above
- About 2 years work experience, preferably in QA/data analysis/project management
- Sound judgement in handling ambiguous cases and ability to provide timely feedback
- Proficient Korean as a working language, proficient English skills at all levels (reading, writing, listening, speaking) for daily communication
- Excellent communication and interpersonal skills, experience in cross-team collaboration
- Knowledge about search engines, familiarity with social media platforms
- Ability to learn quickly, adapt to a fast-paced environment and respond to day-to-day challenges
- Willingness to work with sensitive issues that might include (but are not limited to) a variety of harmful contents, such as bullying, hate speech, sexual assault, torture, self-harm, murder, etc.
- Able to work on Shift working hours and working days(weekends and public holidays included)
Preferred Qualifications
- Previous experience in search operations area
- Knowledge of search trending related businesses
- Team management experience
- Overseas work/training experience or in a multi-cultural/-lingual environment
- QA and quality improvement experience, familiarity with RCA and data analysis, excellent attention to detail, precision and accuracy
지원서접수
지원방법
하단 지원하기 클릭 후 홈페이지 지원
하단 지원하기 클릭 후 홈페이지 지원
접수기간
09월 13일 00:00 ~ 10월 12일 12:58
09월 13일 00:00 ~ 10월 12일 12:58
문의처
hr-korea@tiktok.com
hr-korea@tiktok.com
이력서
국문, 영문
국문, 영문
* 마감일은 기업의 사정으로 인해 조기 마감 또는 변경될 수 있습니다
