At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in pharmaceutical, medical devices and diagnostics markets, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

DE&I Statement

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

1. 포지션: Deliver Specialist (Contractor)
2. 계열사: 얀센 (Janssen)
3. 근무지: 서울시 용산구
4. 근무 형태: Fixed-term (1 년)

[Job summary]

• Process non-sales orders (Outbound, Return, Sample, Warranty, Inspection, Donation)
• Manage billing process order processing
• Monitor Distribution, Logistics and Customer Service of 3PL Distributor service in line with contract and SLAs
• Monitor Goods Movements and Stock Movements within the 3PL
• Monitor and maintain compliance to Good Distribution Practices, Health and safety, and Sarbanes Oxley requirements
• Warehouse support activities including document related process activities

[Key responsibilities]

• Manage VOC (Voice of Customers) including inquiries and complaints and establish preventive action in relation to issues. Respond to customers’ and stakeholders’ inquiries from the phone or any other channel promptly
• Process non-sales orders (Sample, Sample Return, Warranty, Inspection, Donation)
• Support Deliver CS/Warehouse Distribution operation
• Conduct self-assessment to maintain J&J compliance
• Redressing operation process governance and management

[Preferred Qualifications]

• Bachelor’s Degree or above
• Problem-solving skills.
• Customer (internal and external) driven approach
• Exercises Good Judgment and Drives Change in a continuously changed Regulatory environment
• Strong work ethic, integrity, and respect
• Proficiency in Microsoft Office (Excel, PowerPoint) required
• Communication skill in the English language is a plus

[JD 확인 및 지원 방법]

https://careers.jnj.com -> Requisition number “2406212326W” 검색 -> 해당 모집 공고 클릭 후, “Apply Now”

[제출 서류]

영문 자유 양식의 이력서/ 경력기술서/ 자기소개서

[서류 마감일]

채용시 마감

[유의사항]

- 국가보훈 대상자 및 장애인은 관련 서류 제출 시 관계 법령에 의거하여 우대합니다.

- 서류 전형 합격자에 한하여 개별 통보합니다. 단, 회사 사정에 따라 지연될 수 있습니다.

- 입사 지원 서류에 허위 사실이 발견될 경우, 채용 확정 이후라도 채용이 취소될 수 있으며 향후 채용이 제한됩니다.

- 제출된 서류는 반환되지 않으며, 별도 요청 시 삭제합니다.

www.careers.jnj.com